FAQ's

HOW MUCH IS SHIPPING?

Shipping is absolutely free in the USA, we are working on international shipping but at the moment sales are limited to the USA. ( Sorry, but send us an email and we can try and help you out if you're abroad. )

HOW LONG DOES IT TAKE FOR MY ORDER TO BE PROCESSED?

Fulfillment time is 4-10 business days. The Hush Box takes about 30 days from when the order is placed. We make sure that you are not receiving the same items again. Each Hush Box is specially processed per individual, that is why you fill out a small survey at purchase. 

WHAT TRACKING OPTIONS ARE THERE?

All orders delivered within the United States by USPS. No Tracking available.  

 

ARE YOUR PRODUCTS ECO-FRIENDLY?

All our shipping products are produced locally or in North America. Keeping our eco-impact as low as possible. We make about 90% of our merch here in the USA but 10% of our inventory does come from overseas. 

RETURNS

What is your return policy?

We have a 14 day return period, so if you are not satisfied, return it, though we doubt you'll be disappointed. Any returns or problems that occur because of an error on our part will be handled at our expense. Unless you would like to exchange or return a product without any defect or due to a wrong size being ordered would also be handled by us. Make sure to remember to return the shirt in good quality, not damaged, or we won't accept it. Sex toys are NON REFUNDABLE. 

HOW LONG DO I HAVE TO SUBMIT A CLAIM FOR A RETURN/EXCHANGE?

All claims must be submitted within 14 days after receiving the product.

 Sizing

If you are interested in sizes xs, 2xl - 5xl contact us for special orders, prices will remain the same for you, we won't charge extra for the larger sizes or xs. Tanks and some shirts we use limit to some sizes, if there is a design you like and we can't offer it on a certain size we will use a different shirt. The sizes xs,2x-5x will cost us more, but we will not charge you more for them. We believe everyone should pay the same prices at Torso and Trunks. 

Email us - Reinaldo@torsoandtrunks.com Subject line SIZING

There are no REFUNDS/RETURNS available for custom sized SHIRTS/ITEMS.

For any clarifications, or questions, please feel free to click on the "contact us" page and fill out the information. Thank you!